Industrial strike action, wars and natural disasters are just a few of the situations that could cripple the functions of a government or large businesses and organizations. Delegates will learn how and when to invoke a crisis management plan and what immediate actions should be taken to ensure an effective recovery plan in the event of a crisis.
Who Should Attend?
This course is beneficial for those who are required to manage or lead a team of skilled staff from different disciplines, in the response to and recovery from, a major civil or organizational emergency. This course will benefit all administrative and facility managers and any officer with the responsibility for crisis or disaster management, including business continuity staff and emergency planners.
By the end of the course delegates will be able to: Develop a crisis management plan based on best practice tools and techniques Identify the composition and function of a crisis team Create and test a Crisis Management Plan for your organization Prepare your organization to deal with a crisis effectively Communicate information effectively to your partners, stakeholders and staff Demonstrate the skills required to be an effective manager